Wednesday Team Presentation : Tracy – Customer Care Manager
The title seems familiar? That’s normal. And that’s simply because our dear Pierre-Gilles left us a couple of weeks ago (we’re going to miss you bro), and Tracy is replacing him! Brace yourselves, summer is coming with this new member!
There she is, the first lady to join us for more than two months! Tracy is in the mix, and she's taking the lead on one of our most important mission : the support. She's the new customer care manager, meaning that is you've having counters problems I don't feel bad for you son, Tracy's got 99 problems but answering your questions ain't one (HIT ME). Like Pierre-Gilles before her, she's in charge of answering your questions, solving your problems with the counters and make sure everything is okay, basically. But she gave herself some other missions among us. In fact, at Smiirl we love to take care of each others, and she decided that it was her mission to make sure our fruits basket stays full all the time. VITAMINES OH YEAH! Plus, she loves Instagram and has some ideas to boost our use of this social media, so welcome abord captain Tracy!