Any questions ? Good, we got answers !

QUESTION REGARDING OUR SOCIAL MEDIA CONNECTED COUNTERS :

How much do your counters cost?

Depends on the versions!

For the 5 digits version (to display until 99 999), our Counters connected to Facebook & Instagram cost 299€.

For the 7 digits version (to display until 9 999 999), our Counters connected to Facebook & Instagram cost 449€.

No subscription fees, no hidden fees and a 2 year warranty.

Depending on your location, some taxes can be asked to you by your customs, knowing that our counters are shipped from France.

 

Do I need an internet connection?

Of course! Our counters are connected through a Wifi or Ethernet connexion to your own internet network, in order to be able to fetch the information needed in real time.

Our counters can also be connected through a hot spot connexion with shared connexion via your smartphones, this is very useful if you’re used to travelling or attending to events or exhibitions.

For high security networks, for instance it can be the case for companies’ networks, an additional maneuver will be required to do, but will roughly take a couple of minutes to your network administrator. (if you’re the latter, you’ll just need to “white-list” the MAC address of the item, easy peasy lemon squeezy !)

 

Do i require the use of a computer in order for my counter to work work work work work ?

You’ll just need a computer, a smartphone or even a tablet during the set up of your counter, maneuver that will take you less than 5 minutes. It will then work independently !

 

Are the counter easy to set up ?

Easy as ABC ! We’ve been selling counter all over the world to a great variety of clients for 3 years now, and we’re constantly working to improve the process in order to simplify it.

And if you have any question, our support will take the time to help you step by step.

 

Do I need a Facebook or an Instagram account ?

The Facebook Smiirl Counter will display your number of “fans” (or “likes” as some might say) of a Business page. Because of technical issues, the owner of the page needs to possess a Facebook account, and that’s the reason why we’re asking you to connect yourself via your Facebook account during the setting up steps.

If you want to create a Business page for your company, our good pals from Facebook explain the process over there : https://www.facebook.com/business/products/pages/

The Instagram Counter will display your number of followers of a page. Because of technical issues, the owner of the page needs to possess an Instagram account, and that’s the reason why we’re asking you to connect yourself via your Instagram account during the setting up steps. If you want to create a page for your company, our good pals from Instagram explain the process over there https://business.instagram.com/

 

Is it possible to change the account linked to the counter once it’s set up ?

Of course. Once set, you can change the linked account as many times as you want, whenever you feel like.

 

Is it possible to connect several counters to the same Facebook page or the same Instagram account ?

No problem fella, some of our clients are franchises and all of their counters are connected to the same page (FB or Insta).

 

Are the counters really connected in real time ? What is the update frequency ?

Affirmative ! Our counters are capable of reacting in real time. After several tests, we’ve found out that a one-second reaction was way too short, simply because the people liking the counter didn’t even have the time to look up to see the counter in motion. The counters are, by default, set on a 3 seconds reaction frequency.

For the biggest pages around, we let the client the choice to set this frequency himself. Some of our clients are using their counters in their office, and set the frequency to 30 minutes, allowing them to see an evolution without the counter shaking its flaps all the time.

 

Is it possible to fix your counters on walls or any surface for that matter ?

Yup yup. We’ve thought of digging to little holes at the back of the object in order to fix it just like a beautiful painting. You can see that feature on the products pages.

 

I’ve more than 9 999 999 fans/followers, what can I do ?

Well, first of all, congrats ! And then, don’t hesitate to contact us. We might find a solution together. Just keep in mind that 8 or + digit versions are not “official” products, and therefore are not produced in great quantities, soooo the price might be a lil bit outrageous !

 

I love your counters, but i’d like to change the color of the logo/flaps, is that possible ?

Well… nope.

And for several reasons :

First of all, we have a (technical) contract with our friends from Facebook (so Instagram as well) who ask us to comply with a very pointy agreement, especially regarding their visual identity : the blue thumb, the official blue color. Same goes for the Instagram logo and identity.

On the other hand, we’ve created these counters so that they can be recognized with a glance, so that your clients immediately understand what network they’re connected to. Wouldn’t make sense to replace these official logos with another one (even if we’re certainly and without a doubt sure yours is outrageously beautiful), because it would result in screwing up the visual power and the efficiency of the item.

 

Why are some products available while others are only available for pre-orders ?

If a product is available for pre-orders, that’s because we’re currently perfecting it. It will be available soon !

We then allow our most impatient aficionados to be the first ones to order our counters, and to receive them ! (and that’s no small achievement).

Generally speaking, the product we’re qualifying as pre-orders are meant to be available in small quantities for starters.

 

QUESTIONS REGARDING OUR CUSTOM COUNTERS :

What exactly is a custom counter ?

The custom counter is a counter on which we will print the logo you chose on the wooden surface, and on which you’ll be able to track down any data you want.

Our clients make good use of them to keep up with their turnover in real time, the number of users/downloads of their app, their number of leads, or even the number of followers they have on YouTube, etc.

 

How much does a custom counter cost ?

Once again, it depends on the versions !

For the 5 digits version (to display until 99 999), our custom counters 349€ .

For the 7 digits version (to display until 9 999 999), our custom counters cost 499€ .

No subscription fees, no hidden fees and a 2 years warranty.

Depending on your location, some taxes can be asked to you by your customs, knowing that our counters are shipped from France.

 

What are the necessary features in order for the logo of my choice to be printed ?

We’re able to print the logo you’ve chosen thanks to printers we’ve created made to measure. In order to be sure that everything goes well, one of our members will contact you to make sure that everything is going the way you wanted to go 😉
Il y a cependant quelques contraintes :

We can print logos in full color (CMJN), but the color “white” will be replaced by nothing (you’ll then directly see the wooden surface instead).

For legal reasons, we’re asking you to take full responsibilities of the use rules of the logo you’ll print. There’s theoretically no risk, but we’d rather avoid being attacked by a company or another for the logo’s printing process.

We also reserve the right to refuse to print a logo that would go against our values, in which case we will immediately refund your order.

 

The number i wanna track down goes over 9 999 999, what can i do ?

We’re a team of Mc Gyvers, so don’t hesitate to contact us ;). Just keep in mind that 8 or + digits versions are not “official” products, and therefore are not produced in great quantities, soooo the price might be a lil bit “outrageous” !

 

I would like to get a custom counter, but in order to track down my Facebook or my Instagram fans/followers, is that possible ?

Well… nope.

And for several reasons :

First of all, we have a (technical) contract with our friends from Facebook (so Instagram as well) who ask us to comply with a very pointy agreement, especially regarding their visual identity : the blue thumb, the official blue color. Same goes for the Instagram logo and identity.

On the other hand, we’ve created these counters so that they can be recognized with a glance, so that your clients immediately understand what network they’re connected to. Wouldn’t make sense to replace these official logos with another one (even if we’re certainly and without a doubt sure yours is outrageously beautiful), because it would result in screwing up the visual power and the efficiency of the item.

We then reserve these counters connected to your chosen datas, or datas coming from other services which whom we don’t have an agreement with (just yet), for instance YouTube or Linkedin, etc.

 

Do I need an internet connexion?

Of course! Our counters are connected through a Wifi or Ethernet connexion to your own internet network, in order for them to be able to fetch the informations needed in real time.

Our counters also can be connected through a hot spot connexion with shared connexion via your smartphones, this is very useful if you’re used to travels or attending to events or exhibitions.

For high security networks, for instance it can be the case for companies’ networks, an additional maneuver will be required to do, but will roughly take a couples of minutes to your network administrator. (if you’re the latter, you’ll just need to “white-list” the MAC adresse of the item, easy peasy lemon squeezy !)

 

How does the custom counter get its access to my data ?

That’s one of a good question !

Today, you just need to provide the data on a specific format : the JSON.

Sounds a lil bit scary if you ain’t no programmer, but this maneuver is rather simple to do for someone that knows how to code and who has access to the information you wanna display.

Ask some help to your partners or your programmers friends, they’ll know exactly what to do and that won’t be a pain for them to work on it. Just show them this lil piece of documentation

We nowadays work real hard to make the access to the data the easiest way possible, and to build a solid API which will allow you to connect our counters to more & more services.

 

I’d like to connect my counter to a saved data, and I’m a bit afraid to broadcast it online…

For that matter, your counter will have to be able to get an access to your datas in intern, it will ask for the data without us getting access to it. For more details, please contact us!

 

I’m one hell of a programmer, I love your product and i found out the little piece of code allowing me to connect the counter to a service or another, and i’l like to make it available to the community.

For starters, in the name of the whole team and from all our futur clients : thanks bro!

We’ve opened a GITHUB in order for everyone to be able to contribute. Please send us an e-mail and we’ll give you the keys of access 😉

 

QUESTIONS REGARDING THE COMPANY, THE ENVIRONMENT AND ALL THE OTHER STUFF :

I’m a journalist, and I’d love to share your project to the world. Do you have a press kit ? A name to give me to contact ?

Of course buddy.

If you wanna learn more about us and our crazy project, we’ve created a press section with our press releases, pictures of our products, our logos and even a complete nice & clean press kit ! If you want to have more pithy details, don’t hesitate to send us an e-mail right there : press@smiirl.com

 

Btw, who the hell are you ?

We’re currently working on the perfect way to introduce our brilliant team to the work, but sometimes you gotta be go straight to the point : in a few words, we’re a (small) team composed of designers, engineers and creators.

We once decided now to stop to just learning, and so we’ve created Smiirl.

We imagine a futur where local businesses, boutiques and craft persons will be closer than ever to their community, and we make everything in our power to imagine what tomorrow will bring in terms of local businesses. We love the idea that the data is never going to be lost again, and that it will be available right in front of our very eyes, almost touchable.

 

What is to expect in the futur for Smiirl ?

We think that there is a shit load of super cool connected items to create to help the business owners, restaurant owners, barmen & barmaids, and more generally speaking, every single company in the world to make the best use of the power of social media and data. That’s exactly what our team members are constantly working on day after day.

 

Can we have lunch with you sometimes ?

Whenever you want, give us a know and we’ll be pleased to welcome you 😉

 

A Movie to advise us ?

Hotshots! 2, definitely.

 

Are your counters capable of calculating the answers to the greatest question of all time : what is love ?

Baby don’t hurt me, don’t hurt me, no more.